The Product-Life Institute, Geneva
Walter R. Stahel, director
P.O.Box 3632
CH-1211 Geneva 3 / Switzerland
or
fax +41.22- 346 04 18 

MULTI-CLIENT STUDY ON THE SHIFT FROM PRODUCTS TO SERVICES
1998 AND 2010

date of publication: February 1, 2000

I, the undersigned,

Ms/Mrs/Mr   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Title         . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Company   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Address      . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

phone number   ..................................

fax number       ..................................

a)      order a copy of the captioned report at the subscription price of Euro/US$ 2'000 (two thousand), to be delivered immediately after publication by courier mail to the above address, after receipt of payment.

b)   I have paid the amount of Euro 2'000 /US$ 2'000 by (please specify):

[....]    bank transfer to UBS SA Geneva, account no. 279/D4-104,016.9 [Euro] or 279-D4104016.1 [US$], Institut de la Durée Genève c/o Walter R.  Stahel CH-1231 Conches.

[....]    bank cheque payable to Walter R. Stahel / Institut de la Durée, Genève.

[....]    Please send me an invoice for payment.

[.X.] what is appropriate

c)     I have taken notice of, and agreed to, that the report is confidential, and undertake not to copy or pass any parts of the report to any person outside the company, neither in paper, electronic or any other form.

Date and lieu    .............................           Signature    ..............................................